Maintenance and Servicing
Galician Security prides itself on exceptional delivery of design, installation and service to ensure that customers receive the best advice, equipment and aftercare. The successful installation of a system is not the end.
Our engineers have the expertise and experience of installing security systems to the highest standards and to the complete satisfaction of our clients. Our engineers are fully trained and accredited to SSAIB providing peace of mind that you will receive the most professional service possible.
Planned maintenance visits are a good way of uncovering small problems and avoiding costly repairs. Galician Security can provide impartial advice on maintaining your system, creating flexible service agreements tailored to your precise requirements and budget. Maintenance contracts with a 24-hour emergency call-out service can also be provided.
During a maintenance visit, the security system is tested to ensure that it is functioning correctly. Any developing fault found would be rectified accordingly. Our emergency service department is available 24 hours a day with attendance within 4 hours if required.
It may be a requirement of your insurance policy that your system be covered by a routine maintenance contract, for which you may be eligible for a discount on your contents insurance cover. Depending on your requirements, we offer maintenance services for both new and existing systems. With four main service level packages, you can choose which best suits your needs.
What is monitoring?
So, you’ve got an alarm. But when 76% of Brits admit to ignoring ringing home alarms*, what happens if no one’s there to answer it? That’s where monitoring comes in:
We hear it
Your security system sends a signal to our UK monitoring centre.
We assess it
As soon as the intruder alarm is confirmed our security experts take action.
We raise it
We call you and your keyholders, the police or a private security guard – depending on your level of cover.
Installing a home security alarm is only half the job. Just as important is what happens when it’s activated. Unlike DIY security systems, Galician Security Solutions provides 24/7 response and support. So your alarm is never ignored.
Types of monitoring
Keyholders
With Keyholder Response, when your alarm is activated, we call you and nominated friends and family – keyholders, so you can respond quickly.
Police Response
Our Police Response package gives you the added peace of mind of knowing that if we detect an intruder on your property, we notify the police as well as you and your nominated keyholders.
Call us for more information about our maintenance and monitoring packages.